A practical, end-to-end workflow from sourcing to shipment release
Our export process
Sourcing & Product Selection
Product is sourced from selected growers, collectors, cooperatives, or processors based on season, requested grade, quantity, and destination requirements.
Incoming Inspection, Sorting & Grading
Raw materials are inspected for maturity, appearance, defects, cleanliness, moisture, size, and other product-specific criteria.
Processing / Preparation
Where applicable, products are washed, dried, milled, screened, frozen, carbonized, briquetted, or otherwise prepared according to the agreed process and specification.
Quality Verification
Sampling, moisture checks, physical inspection, and laboratory testing are arranged according to product risk, buyer specification, and destination requirements.
Packing & Palletization
Products are packed in export-suitable materials. Wood packaging, when used, should comply with ISPM 15 requirements.
Export Documentation & Quarantine
Commercial documents, Certificate of Origin, quarantine/phytosanitary documentation, treatment certificates, COA, inspection reports, and other required documents are coordinated as applicable.
Loading & Shipment
Cargo is loaded into the agreed transport mode — FCL, LCL, reefer, or air freight — with final checks on quantity, packing, marking, and shipping documents.
Product documentation available by agreement
Product specification sheet and packing specification
Certificate of Analysis (COA) from an accredited laboratory where required
Pre-shipment inspection / survey report where required
Phytosanitary or other quarantine documentation for regulated plant products
Certificate of Origin and commercial export documents
SDS / MSDS for applicable industrial products such as charcoal
Logistics, Incoterms & payment terms
Commercial terms should always be confirmed in the Proforma Invoice / Sales Contract for each shipment.
| Supported Incoterms | EXW, FOB, CFR, CIF — Incoterms® 2020, subject to quotation and destination. |
|---|---|
| Main Loading Ports | Tanjung Priok (Jakarta / IDJKT), Tanjung Perak (Surabaya / IDSUB), and Tanjung Emas (Semarang / IDSRG), subject to product origin and carrier routing. |
| Shipping Modes | FCL 20ft / 40ft / 40ft HC, reefer container, LCL where suitable, and air freight for time-sensitive perishables. |
| Typical Preparation Lead Time | Approximately 10–14 business days after order confirmation and agreed payment instrument, subject to seasonality, testing, inspection, cargo readiness, and vessel/airline schedule. |
| Payment Options | Irrevocable L/C at sight; or T/T with 30–50% advance and balance under agreed documentary terms. Final payment structure is subject to transaction value, buyer profile, and contract. |
Legal & export documentation
| Business Identification Number (NIB) | Company business identification/registration information as applicable to the company's licensed activities. |
|---|---|
| Phytosanitary Certificate | Issued by the Indonesian Quarantine Authority (Badan Karantina Indonesia) when required for regulated plant and plant-product exports. |
| Certificate of Origin (COO) | General or preferential COO (e.g., Form D, Form E, Form AK) when the shipment qualifies under the relevant trade agreement and origin rules. |
| ISPM 15 / Treatment Documentation | ISPM 15-compliant wood packaging and treatment/fumigation documentation, where required by product, packaging, or destination. |
| Certificate of Analysis (COA) | Laboratory analysis for agreed parameters such as moisture, ash, purity, microbiology, residues, or chemical composition. |
| Halal Documentation | Provided where applicable and available for the relevant processed product; certification status should be confirmed by item before offer. |
| SDS / MSDS | Provided where applicable, particularly for charcoal and other industrial/shipping-controlled products. |
HS Code reference note: The HS codes referenced across this site are indicative Indonesian 8-digit HS/AHTN classifications aligned to the HS 2022 structure and commonly used Indonesian trade reporting. The first six digits are internationally harmonized; digits beyond six can differ by importing country. Final classification should be confirmed against the current Indonesian Customs / INSW tariff and the destination country's customs tariff before declaration.
Commercial note: All specifications, capacities, certifications, lead times, and document availability must be confirmed in the quotation / Proforma Invoice for the specific product and shipment. Buyer-specific testing, pesticide-residue limits, microbiological limits, labeling, and destination registrations may require additional lead time and cost.